Delivery and tracking terms

1. Order and tracking records

After successful payment, the website creates an order number and opens a delivery record. A tracking number is then used for delivery progress.

2. Delivery types

Lifetime may operate local, interstate, or international delivery modes depending on destination and operational availability.

3. Delivery updates

Customers can track delivery stages on the order tracking page. Updates may include processing, packed, assigned to courier, in transit, arrived at hub, out for delivery, delivered, failed, or returned.

4. Address confirmation

Customers may be asked to confirm their delivery address and contact details after payment and before dispatch. Dispatch may be delayed until delivery details are confirmed where necessary.

5. Delivery service limitation

Estimated timing may vary based on route, dispatch load, holidays, weather, customs handling, or final-mile conditions.