Privacy policy

1. Information collected

Lifetime may collect customer name, email, phone number, shipping address, account details, order history, support messages, review content, and verification-related activity needed to operate the website.

2. Why information is used

• To create and manage customer accounts
• To process payments and orders
• To support tracking, delivery, and support communication
• To show buyer rank, promo eligibility, and authenticity information
• To prevent abuse, failed-login attacks, spam, and fraud

3. Payments

Card and payment processing is handled through Paystack. Lifetime does not intentionally publish secret payment credentials to customers or staff.

4. Support and delivery communication

Support email handles general help, while the orders email handles order and delivery workflows. Information may be used across those channels only as needed to fulfill support or delivery actions.

5. Reviews and discussion

Posted reviews and discussion messages may appear publicly on the website with the author display name or a shortened customer identity.

6. Security

Lifetime uses account sessions, login protection, and operational controls designed to reduce unauthorized access and misuse. Customers should still protect their own account credentials.

7. Contact

Questions about privacy or account data can be sent through the support section.